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Booking Terms and Conditions

Every attempt has been made to use clear and concise language in these terms and conditions. If any terminology has been used which is not fully understood, please contact the owners of the property (hereafter called the Letter) for clarification.

01. Bookings are valid after:
a) the booking form has been completed and received by the Letter and
b) the appropriate deposit has been paid and
c) The booking has been confirmed in writing by the Letter to the Client

02. The person who fills in the Booking Form certifies that he or she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date.  That person must be a member of the party occupying the property and must be 25 years or over.  Bookings cannot be accepted from individuals under 25 years of age.

03. A deposit of £150 must accompany bookings, which is non-refundable.  The balance must be paid eight weeks prior to the commencement of the holiday.  Under Florida Statute our Management Company is required to keep guest records and upon check-in you will also be asked to give a credit card imprint, however no money will be taken from this card. Late check-ins are required to return to our local office the following morning to complete registration procedures. If any damage is detected upon departure we will write and advise you of this, plus the cost of repairs

04. If the Client wishes to cancel the booking he should advise the Letter immediately by telephone followed by confirmation letter.  The Letter shall be entitled to retain all payments already made and to recover, if not already paid, the balance of the hiring charge as follows:
30 - 60 days' notice:    50% of the rental charge
less than 30 days' notice:    100% of the rental charge

05. In the unlikely event that circumstances beyond the Letter's control necessitate the cancellation of the rental arrangements, the Letter reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Client.  Furthermore, the Letter cannot totally guarantee that all the facilities described in the brochure or website will be available.

06. The client agrees:
a) to pay the full cost of any breakages, losses or damage to the property (the Letter's Management Company will be sole arbiters of cause of damage or loss).
b) to take good care of the property and leave it in a clean and tidy condition at the end of the holiday.
c) to report any damage or loss immediately it is discovered to the Letter's Management Company in Florida.
d) not to smoke within the property. Clients who do smoke run the risk of paying heavy cleaning bills to get rid of smoke and ash that has permeated the furnishings
e) not to take any sort of pet or animal into the property.
f) to permit the Letter or their agents reasonable access to the property to carry out maintenance if necessary.
g) not to sublet or share the property except with persons nominated on the Booking Form.

07. Although our Management Company in Fort Myers will seek to assist you with any problems you may encounter on your stay, no liability is accepted by the Letter for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control of the letter. 

08. The property is available after 4.00pm on the day of arrival and must be vacated by 11.00am on the day of departure. During off-peak periods we may be able to arrange a later check-out time but cannot confirm this until two days before departure.

09. The Letter does not accept any liability for injury, damage or loss caused by any reason or any claim made as a result of this booking and / or the subsequent holiday.  The client is responsible for taking out an adequate insurance policy or policies to cover all risks.  This waiver is also applicable to people visiting the property as guests of the Client(s).

10. The Letter does not accept any liability for injury, damage or loss caused or for any such claim by a third party as a consequence of actions by the Client(s) and other people occupying the property during the period of the let.

11. Clients may use the swimming pool at their own risk.  The pool is cleaned weekly and no responsibility can be accepted for dust or dirt entering the pool between cleans. Pool heating is of a domestic nature and to an extent dependent upon the ambient air temperature, therefore it is impossible for us to guarantee pool temperatures. Electric heating can be turned on at an extra cost by contacting our local office, or by advance arrangement.

12. Clients should always observe the safety rules listed in the Information and Safety Book held in the home

     

Jim & Louise Allpass, Brook House, 15 Henley Road, Marlow,
Buckinghamshire, SL7 2BX. United Kingdom
Tel: +44 (0)1628 477053